General conditions of use

PRODUCT AVAILABILITY

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All items offered on the "Maison Thia" online store are available in stock, unless "sold out" is mentioned.

In the event that an item you would like to purchase is out of stock, or requires modification according to your request, please contact us by email at the following address contact@maisionthia.fr so that we can confirm the possibility and the deadline for a new availability.

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TRACKING YOUR ORDER

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An order confirmation will be sent to you by email upon receipt of your order.

In addition, a shipping confirmation accompanied by a tracking reference will also be sent to you as soon as your package has been sent.

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CURRENCIES

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All prices of our products are indicated in euros, all taxes included, excluding participation in processing and shipping costs.

Customs duties and other taxes may apply for imported products depending on the country of residence. These duties and taxes are your responsibility, please inquire before placing your order online.

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SALE

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Any sale of an item made on the “Maison Thia” online store is final.

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SENDING

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Any online order requires the customer to provide accurate and complete information: title, surname, first name, telephone number, email address, billing and delivery addresses. This information is binding on the customer: in the event of an error in the wording of the recipient's contact details, "Maison Thia" cannot be held responsible for the impossibility in which it could be to deliver the product.

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ORDER PROCESSING

Orders placed on the "Maison Thia" online store will be shipped within a very reasonable time after the order confirmation is sent.

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